Jilli bd Privacy Policy — How We Protect Your Information

jilli bdWhen you create an account on — and while using the platform, we collect certain information. This data comes from two main sources: what you provide directly, and what is collected automatically.

Information you provide directly:

• Full name, date of birth, and gender
• Mobile number and email address
• BKash, Nagad, Rocket, or Upay number
• National ID or passport details (for verification purposes)
• Residential address
• Messages and information you provide in support chat

Automatically collected information:

• IP address and device information
• Browser type & operating system
• Time spent on the platform and which pages you visited
• Betting and transaction history
• Login time and login location

Collected data is used for specific, defined purposes. jilli bd Your data is never used beyond its authorized purpose.

• For account creation, management, and verification
• For payment processing and fraud prevention
• To provide customer service and support
• To determine eligibility for promotions and bonuses
• To fulfill legal obligations
• For platform quality and security improvements

jilli bd Your personal data is not sold to third parties. However, limited information may be shared in specific circumstances.

When limited data sharing may occur:

• Payment processors (bKash, Nagad, Rocket) — to complete transactions
• Law enforcement agencies — when required by court order or legal obligation
• Anti-Fraud Service — for detecting and preventing fraudulent activity
• Technology service providers — bound to us by confidentiality agreements
• In the event of a company restructuring or acquisition

Only the minimum necessary information is shared in any given situation, and all parties involved are required to uphold the same privacy standards.

jilli bd The platform uses cookies — small files stored in your browser that help improve your experience.

Types of cookies we use:

• Essential Cookies: For login sessions and security — cannot be disabled
• Functional Cookies: To remember your preferences (language, settings)
• Analytics Cookies: To understand platform usage (anonymized data)
• Security Cookies: To prevent fraud and unauthorized access

Cookies can be managed through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

We retain your data only for as long as necessary or as required by law.

• Active account data: retained for as long as the account remains active
• Financial transaction records: minimum 5 years (as required by law)
• KYC documents: up to 3 years after account closure
• Support conversations: up to 2 years
• Login logs and IP data: retained for up to 1 year

Data is securely deleted or anonymized at the end of the designated retention period.

jilli bdYou have certain important rights over your own data on —. To exercise these rights, please contact our support team.

• Right to Access: You can find out what information we hold about you
• Right to Correction: You can correct any inaccurate information
• Right to erasure: You can request deletion of your data under certain conditions
• Right to restrict processing: You can restrict how certain information is used
• Right to Data Portability: You can request your data in a portable format
• Right to Object: You may object to the use of your data for specific purposes

jilli bd Strictly prohibits account registration by anyone under 18. We do not knowingly collect data from minors.

• Age verification is mandatory at registration
• Additional age verification may be requested for suspicious accounts
• Parents or guardians are notified if a minor's data is detected

Our platform may include links to payment gateways or other third-party services, each of which has its own privacy policy.

• Jilli bd is not responsible for the privacy policies of third-party sites
• Payment providers comply with their own security standards
• We recommend reviewing the privacy policies of any third-party services before using them

Protecting Your Information jilli bd Industry-standard technical and organizational security measures are in place.

• 256-bit SSL/TLS encryption on all data transmissions
• Passwords stored using bcrypt hashing
• Two-Factor Authentication (2FA) Available
• Regular security audits & vulnerability testing
• Restricted staff access — only authorized personnel can view your data
• In the event of a data breach, affected users will be notified within 72 hours

jilli bd This privacy policy may be updated from time to time. You will be notified of any significant changes via email or SMS.

• Any changes will be reflected in the "Last Updated" date at the top of this page
• 30 days' notice will be given before any major changes take effect
• Continued use of the platform after any changes constitutes acceptance of the updated policy
• We recommend checking this page regularly to stay up to date

Contact us for any questions, complaints, or to exercise your rights regarding this Privacy Policy.

• Email: support@jillibd.com
• Live Chat: Click the chat icon in the bottom-right corner of the platform
• Response time: typically within 24–72 hours

We take your privacy concerns seriously and work to resolve them promptly.